JOIN US

為配合本公司業務發展，現需增聘以下職位：

助理店舖主管 / 資深售貨員

職責：

• 達成公司制定的個人及店舖銷售目標
• 提供專業的顧客服務，並建立長遠客戶關係
• 熟悉產品特點、價格、推廣活動
• 處理店舖日常運作、包括貨品陳列、存貨管理及保持貨場整齊

要求：

• 積極主動、親切有禮、具責任感及富有團隊合作精神
• 具備良好溝通及銷售技巧
• 操流利粵語、基本英語及普通話
• 擁有奢侈品銷售經驗者優先
• 經驗較淺者將獲聘為資深售貨員

工作地區：銅鑼灣

（註：面試時需提供有關工作證明文件）

員工福利

‧每月八天例假                    ‧優厚佣金                ‧超額獎金                ‧良好晉升機會

‧十二天年假                        ‧醫療津貼                ‧員工購物優惠        ‧在職培訓

有意者可將個人履歷電郵至 recruit@stdupont.com.hk，並列明薪金要求及到職日期。如有疑問可於辦公時間內致電 2268 8889人事部查詢。

* 申請人提供之所有資料絕對保密及只作招聘用途。

Job Responsibilities:

• Assist the Director of Beauty to plan, develop, and execute different kind of effective sales and marketing strategies to drive the business growth in Harvey Nichols Beauty and Beauty Avenue;
• Monitor and report business results to management regularly, prepare weekly, monthly report to update management the progress of all activities and KPI performance;
• Manage and maintain internal and external partnerships to support business initiatives, inclusive of vendor relationships at a strategic level across all business properties;
• Responsible for driving sales to achieve the monthly budget for 3 Harvey Nichols Beauty stores and Beauty Avenue store;
• Responsible for driving sales and maximizing different brands, retail sites and team performance by analyzing sales reports, planning, forecast, budget, coordinating and take appropriate action;
• Liaise with Beauty Brands to create customized marketing campaigns, joint promotions and supports (coupons, gift sponsorship) in order to meet defined targets;
• Work closely with top retail partners to increase unique social media contents user and to create unique video content for inbound marketing, including brand, product features and benefits;
• Keep abreast of the industry trends and competitors’ information, to analyze and review all relevant data, in order to make effective sales plan and proposals;
• Responsible for the exploration and implementation of effective marketing initiatives to drive the business growth.

Job Requirement:

• University education;
• With at least 6 years solid experience within Luxury / retail / beauty / cosmetic, with at least 2 years in a managerial position;
• Strong driver to achieve desired business result;
• Innovative, proactive and independent with strong business senses;
• Strong communication and interpersonal skills;
• Detail oriented, with strong sense of responsibility and a good team player;
• Must be proficiency with MS Office (Excel and PowerPoint in particular) and Chinese Word Processing.

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate.  Please apply in strict confidence by sending personal resume together with salary expected and date available:

by e-mail to: hrd_hn@harveynichols.com.hk

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.

Responsibilities:

• Execute regular window & in-store set up by following guidelines given;
• Change the display/ mannequins in windows, in-store and focal areas regularly;
• Responsible for conceptualizing, designing, and implementing window and in-store displays;
• Liaise with store operations team to maximise sale opportunities as well as maintaining store presentation standards.

 Requirements:

• Technical training in Visual Communications, Design, Fashion or Arts;
• Experience in merchandising and styling with knowledge of current fashion trends and style;
• Attention to detail and ability to prioritize multiple task;
• Able to handle in-store display and styling independently;
• At least 1 year relevant experience in high end fashion retailing industry;
• Creative, energetic and with strong fashion sense;
• Mature, self-motivated, able to work under pressure and hardworking;
• Good communication & interpersonal skills;

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate. Please send your application with detailed resume quoting Position Title, with date available, current and expected salary to:

hrd_hn@harveynichols.com.hk or clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.

Job Description

The successful candidate will be responsible for the day to day running of the Beauty Department and will be involved in all aspects of managing this area and the staff working within it.

You will build close relationships with the staff, management team and consignments and ensure they have everything they require to do their jobs.

Requirements:

• Experience in a supervisory role in a retail Beauty environment is essential;
• A high level of brand awareness and product knowledge within the Beauty sector;
• Excellent interpersonal skills and strong organisation, time management skills and a keen eye for detail;
• A sales driven attitude with a desire to achieve the best possible levels of customer service is essential. 

We offer:

• Excellent career prospects
• Competitive pay
• 8 days off per month
• 17 Public Holidays
• Rewarding commission
• Incentive schemes
• Various allowances
• Attendance bonus
• Medical benefits

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate. Please send your application with detailed resume quoting Position Title, with date available, current and expected salary by clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.

Job Description

Customer Relations Manager is responsible for providing excellent service support. This individual is responsible for managing a Customer Relationship team in our retail store. To take traditional customer service duties to a more personal “one-on-one” level of operational customization, delivering a memorable customer experience.
Job Responsibilities: 

Customer Relationship Management

• Manage and monitor the Customer Relationship team’s progress in conducting oral and observational surveys on a day to day basis and during promotional events;
• Lead the Customer Relationship team to uplift overall customer satisfaction, and ensure excellent performance on relations building and customer retention.
• Help to build customers’ brand loyalty to and long-term relationship with Harvey Nichols. Nurture the emotional bonding of customers by customization;
• Regular communication with the Marketing & CRM team regarding the VIP programs, promotions and events, so that the Customer Relationship team’s customer facing conduct and service are consistent with communication and brand image conveyed via media and mailing;
• Manage and monitor the accuracy and quality of data inputted into the CRM database.

Customer Service

• To manage the customer service work station inside store;
• Provide information and assistance to customer;
• Take ownership of customer issues and follow problems, provide and process information in response to inquiries, concerns and requests;
• In conjunction with Security Department, be responsible for the “Lost and Found”;
• Set the parameters and templates for email correspondence with customers, and monitor all email correspondence so as to settle all customer complaints and queries;
• Manage the distribution of complementary coupons;
• With the assistance of the Customer Relations Officer, train and shape the Customer Relations team;
• Ongoing consultation and discussions with the team members to ensure good communication within the Customer Relationship team ;
• Consult with Marketing & CRM team and Deputy Head of Retail to ensure that the in-store logistics of special events run smoothly, ensuring that the Customer Relationship team anticipate and address the customer requests to speak to Management.

Requirements:

• Holder of diploma or above;
• Minimum of 8 years’ experience in service industry, 3 years in management role. Experience in hotel / retail industry is more preferable;
• Good command of written and spoken English, Cantonese and Mandarin;
• Excellent communication skill and good personal presentation;
• Customer-oriented, proactive, independent and with strong problem solving skill;
• Strong inter-personal skill with pleasant personality;
• Self-motivated and the ability to motivate and develop a team;
• Candidate with less experience will be considered as Assistant Customer Relations Manager.

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate. Please send your application with detailed resume quoting Position Title, with date available, current and expected salary by clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.

Job Description

• 工作期間: 即日起至8月
• 工作時數: 9小時 (包括1小時午飯時間)
• 工作地點: 中環/金鐘
• 工作內容: 負責協助日常銷售運作; 簡單顧客服務解答顧客查詢;協助整理貨品、貨架，維持貨倉整潔

*無需相關經驗，歡迎學生，畢業生及對時裝有興趣人仕申請*

* All personal data collected will be used for recruitment purposes only.

Responsibilities:

• To maximize online and in-store sales opportunities for the achievement of sales target;
• To utilize the expanded offerings from our UK platform on top of our in-store fashion variety;
• Assisting customers to build their wardrobe with professional styling advice;
• Expanding customer base by maintaining existing and building new ones;

Requirements:

• A fashion enthusiast with retail sales experience;
• Good fashion sense with an eye for details; 
• Excellent interpersonal & communication skill;
• Customer-oriented, positive and willing to take challenges;
• Good command of spoken English and Chinese (Cantonese and Putonghua);
• Knowledge of online selling would be an advantage.

We offer:

• Excellent career prospects
• Competitive pay
• 8 days off per month
• 17 Public Holidays
• 11 Annual Leave
• Rewarding commission
• Incentive schemes
• Various allowances
• Attendance bonus
• Medical benefits
• Comprehensive training

Please send your application with detailed resume quoting Position Title, with date available, current and expected salary via email : careers@harveynichols.com.hk  or by clicking "APPLY NOW"

 We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division. 

Responsibilities:

• Assist and support Merchandising Manager  in all matters relating to buying, operations, and promotion initiatives;
• Regularly conduct market research; May attend overseas trade fairs with Senior Buyer;
• Monitor sales performance closely and execute stock transfer;
• Perform relevant business analysis in order to develop appropriate action plans to achieve financial targets set by Company;
• Work closely with Operations, Visual Merchandising team, and other counterparts to maximize sales performance of responsible category;
• Conduct product training for the sales team.  

Requirements:

• Degree holder preferably in fashion design or merchandising;
• Minimum 2 years’ relevant working experience in high-end multi-brand fashion;
• Strong fashion sense, detail-oriented with good analytical and reporting skills;
• Good team player with a strong sense of responsibility;
• Excellent command of spoken English & Chinese;
• Proficient in MS Word and Excel.

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate.  Please apply in strict confidence by sending personal resume together with salary expected and date available

by e-mail to: hrd_hn@harveynichols.com.hk

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division. 

Responsibilities:

• Responsible to support retail POS/CRM and merchandising application, manage in-house application development;
• Assist in development of retail application projects including system design, analysis, development, testing, training and implementation;
• Prepare system documentations and conduct user training on system applications;
• Troubleshoot technical issues and identify modifications needs in existing applications to meet changing on users' requirement.

Requirements:

• University graduate or High Diploma in Computer Science or related disciplines;
• Hands on skills and experience in programming C#.NET, VB.NET, JSON, Javascript & Javascript frameworks.  Experience in API development and MS-SQL environment. (Candidates must demonstrate strong programming skill);
• Experience in mobile apps development environment, such as React Native programming tools is an advantage;
• Good interpersonal communication skill and able to work independently.

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate.  Please apply in strict confidence by sending personal resume together with salary expected and date available:

by e-mail to: careers@harveynichols.com.hk

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division. 

Responsibilities:

• Liaise and coordinate order processing with various parties internally and externally, including: shipping team, buyers, warehouse team, finance team and vendors;
• Monitor and update shipment order status;
• Process the purchase order in accordance with MIS system and monitor the shipment lead time;
• Prepare and follow up internal documentation forms.

Requirements: 

• Post-secondary or Diploma;
• Independent, hard-working and honest;
• Good command of Microsoft Excel, Word and Power Point;
• Fluent in English and Chinese;
• Fresh graduate will also be considered.

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate.  Please apply in strict confidence by sending personal resume together with salary expected and date available:

 by email to: hrd_hn@harveynichols.com.hk

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.